Privacy policy

Privacy Policy

At Liberty Street Blooms, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you use our website www.libertystreetblooms.ca or purchase our products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, billing/shipping address, email, phone number, and payment details.
• Order Information: Recipient name, delivery address, card messages, and special instructions.
• Technical Information: IP address, browser type, device information, and cookies when you browse our site.
• Marketing Information: Your preferences if you sign up for newsletters, promotions, or loyalty programs.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you about your purchase (confirmations, delivery updates, support).
• Personalize your shopping experience.
• Send promotional offers or newsletters.
• Improve our website, services, and customer experience.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary, such as:

• Payment processors (to securely complete transactions).
• Delivery partners or couriers (to fulfill your order).
• Service providers (e.g., Shopify hosting, email marketing tools).

All third parties are required to keep your information secure.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Enable site functionality (shopping cart, checkout).
• Understand browsing behaviour and improve performance.
• Offer personalized content and ads.

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take reasonable steps to protect your personal information against unauthorized access, loss, or misuse. Transactions are encrypted and processed securely through our payment providers.

6. Your Rights

Under Canadian privacy laws (PIPEDA), you have the right to:

• Access, update, or correct your personal information.
• Withdraw consent to marketing at any time.
• Request deletion of your information, subject to legal or operational requirements.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: